/* ===== Design tokens ===== */
:root {
  --linen: #F7F2E7;
  --linen-soft: #FCF9F2;
  --linen-deep: #EFE7D6;
  --navy: #0B1C2E;
  --navy-light: #16324F;
  --navy-lighter: #234468;
  --gold: #C9A227;
  --gold-light: #EFC468;
  --gold-soft: #F6DFA0;
  --gold-deep: #6B5015;
  --text: #14202B;
  --text-muted: #5B6570;
  --text-on-navy: #F7F2E7;
  --text-on-navy-muted: #B9C4D0;
  --white: #FFFFFF;
  --radius-sm: 10px;
  --radius-md: 18px;
  --radius-lg: 28px;
  --shadow-sm: 0 2px 10px rgba(11, 28, 46, 0.08);
  --shadow-md: 0 12px 32px rgba(11, 28, 46, 0.14);
  --shadow-lg: 0 24px 60px rgba(11, 28, 46, 0.22);
  --font-display: "Fraunces", Georgia, "Times New Roman", serif;
  --font-body: "Public Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --container: 1200px;
  --header-h: 76px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
html, body { max-width: 100%; overflow-x: hidden; }

body {
  margin: 0;
  font-family: var(--font-body);
  color: var(--text);
  background: var(--linen);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
button { font-family: inherit; cursor: pointer; }
ul { margin: 0; padding: 0; list-style: none; }
section { position: relative; }

.container {
  width: 100%;
  max-width: var(--container);
  margin: 0 auto;
  padding: 0 24px;
}

h1, h2, h3, h4 {
  font-family: var(--font-display);
  font-weight: 600;
  color: var(--navy);
  margin: 0 0 0.5em;
  line-height: 1.15;
  letter-spacing: -0.01em;
}

h1 { font-size: clamp(2.4rem, 5vw + 1rem, 4rem); font-weight: 500; }
h2 { font-size: clamp(1.9rem, 3vw + 1rem, 2.75rem); font-weight: 500; }
h3 { font-size: 1.3rem; }
p { margin: 0 0 1em; color: var(--text-muted); }

.eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-body);
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--gold-deep);
  margin-bottom: 14px;
}
.services .eyebrow,
.why-us-dark .eyebrow,
.contact .eyebrow {
  color: var(--gold-light);
}
.eyebrow::before {
  content: "";
  width: 28px;
  height: 1px;
  background: var(--gold);
}

.section-head {
  max-width: 640px;
  margin: 0 auto 56px;
  text-align: center;
}
.section-head.left { margin-left: 0; text-align: left; }
.section-head p:last-child { margin-bottom: 0; }

/* ===== Buttons ===== */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 15px 30px;
  border-radius: 999px;
  font-weight: 600;
  font-size: 0.98rem;
  border: 1px solid transparent;
  transition: transform 0.25s ease, box-shadow 0.25s ease, background 0.25s ease, color 0.25s ease;
  max-width: 100%;
}
.btn-gold {
  background: linear-gradient(135deg, var(--gold-light), var(--gold));
  color: var(--navy);
  box-shadow: var(--shadow-sm);
}
.btn-gold:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.btn-outline {
  border-color: rgba(11, 28, 46, 0.25);
  color: var(--navy);
  background: transparent;
}
.btn-outline:hover { border-color: var(--navy); background: rgba(11, 28, 46, 0.05); }
.btn-outline-light {
  border-color: rgba(247, 242, 231, 0.4);
  color: var(--text-on-navy);
}
.btn-outline-light:hover { border-color: var(--gold-light); background: rgba(247, 242, 231, 0.08); }
.btn-sm { padding: 11px 22px; font-size: 0.88rem; }

/* ===== Header ===== */
.site-header {
  position: sticky;
  top: 0;
  z-index: 500;
  height: var(--header-h);
  display: flex;
  align-items: center;
  background: rgba(247, 242, 231, 0.92);
  backdrop-filter: blur(10px);
  border-bottom: 1px solid rgba(11, 28, 46, 0.08);
}
.site-header .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}
.brand img { height: 44px; width: auto; }
.brand-word {
  font-family: var(--font-display);
  font-size: 1.28rem;
  font-weight: 600;
  color: var(--navy);
  line-height: 1.1;
}
.brand-word span { display: block; font-family: var(--font-body); font-size: 0.6rem; letter-spacing: 0.24em; color: var(--gold-deep); font-weight: 700; }

.main-nav { display: none; }
.main-nav ul { display: flex; align-items: center; gap: 30px; }
.main-nav a {
  font-size: 0.92rem;
  font-weight: 600;
  color: var(--navy);
  position: relative;
  padding: 6px 0;
}
.main-nav a::after {
  content: "";
  position: absolute;
  left: 0; right: 0; bottom: 0;
  height: 2px;
  background: var(--gold);
  transform: scaleX(0);
  transform-origin: right;
  transition: transform 0.25s ease;
}
.main-nav a:hover::after { transform: scaleX(1); transform-origin: left; }

.header-actions { display: flex; align-items: center; gap: 14px; }
.header-phone {
  display: none;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--navy);
}
.header-phone svg { width: 18px; height: 18px; color: var(--gold); flex-shrink: 0; }

.hamburger {
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 5px;
  width: 42px;
  height: 42px;
  border: none;
  background: transparent;
  padding: 0;
}
.hamburger span {
  display: block;
  height: 2px;
  width: 24px;
  margin: 0 auto;
  background: var(--navy);
  border-radius: 2px;
  transition: transform 0.3s ease, opacity 0.3s ease;
}
.hamburger[aria-expanded="true"] span:nth-child(1) { transform: translateY(7px) rotate(45deg); }
.hamburger[aria-expanded="true"] span:nth-child(2) { opacity: 0; }
.hamburger[aria-expanded="true"] span:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }

.mobile-menu {
  position: fixed;
  inset: var(--header-h) 0 0 0;
  background: var(--linen-soft);
  z-index: 490;
  padding: 32px 24px;
  transform: translateX(100%);
  transition: transform 0.35s ease;
  overflow-y: auto;
}
.mobile-menu.open { transform: translateX(0); }
.mobile-menu ul { display: flex; flex-direction: column; gap: 4px; }
.mobile-menu a {
  display: block;
  padding: 16px 4px;
  font-family: var(--font-display);
  font-size: 1.4rem;
  color: var(--navy);
  border-bottom: 1px solid rgba(11, 28, 46, 0.08);
}
.mobile-menu-footer {
  margin-top: 28px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.mobile-menu-footer .btn { width: 100%; }

/* ===== Hero ===== */
.hero {
  position: relative;
  min-height: 92vh;
  display: flex;
  align-items: flex-end;
  color: var(--text-on-navy);
  overflow: hidden;
}
.hero-media { position: absolute; inset: 0; }
.hero-media img { width: 100%; height: 100%; object-fit: cover; object-position: center 78%; }
.hero-media::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(11,20,32,0.55) 0%, rgba(11,20,32,0.55) 30%, rgba(9,16,26,0.88) 100%),
              linear-gradient(90deg, rgba(9,16,26,0.75) 0%, rgba(9,16,26,0.25) 55%, rgba(9,16,26,0.15) 100%);
}
.hero-content {
  position: relative;
  z-index: 2;
  padding-top: 140px;
  padding-bottom: 84px;
  max-width: 760px;
  min-width: 0;
  width: 100%;
}
.hero .eyebrow { color: var(--gold-light); opacity: 0; animation: fadeUp 0.8s ease 0.15s forwards; }
.hero h1 { color: var(--white); opacity: 0; animation: fadeUp 0.9s ease 0.32s forwards; }
.hero-sub { font-size: 1.12rem; color: var(--text-on-navy-muted); max-width: 560px; opacity: 0; animation: fadeUp 0.9s ease 0.48s forwards; }
.hero-badge {
  display: inline-flex;
  align-items: center;
  flex-wrap: wrap;
  max-width: 100%;
  gap: 8px 10px;
  background: rgba(247,242,231,0.1);
  border: 1px solid rgba(247,242,231,0.28);
  padding: 10px 18px;
  border-radius: 999px;
  margin-bottom: 26px;
  font-size: 0.88rem;
  font-weight: 600;
  opacity: 0;
  animation: fadeUp 0.9s ease 0.62s forwards;
}
.hero-badge .stars { color: var(--gold-light); letter-spacing: 2px; font-size: 0.9rem; }
.hero-ctas { display: flex; flex-wrap: wrap; gap: 16px; margin-top: 34px; opacity: 0; animation: fadeUp 0.9s ease 0.76s forwards; }

@keyframes fadeUp {
  from { opacity: 0; transform: translateY(22px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ===== Dividers ===== */
.divider { display: block; width: 100%; height: auto; line-height: 0; }
.divider svg { width: 100%; height: 60px; display: block; }
.divider-linen-navy { fill: var(--navy); }
.divider-navy-linen { fill: var(--linen); }

/* ===== Services bento ===== */
.services { background: var(--navy); padding: 100px 0 110px; color: var(--text-on-navy); }
.services .section-head h2 { color: var(--white); }
.services .section-head p { color: var(--text-on-navy-muted); }

.bento {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  grid-auto-rows: 210px;
  gap: 18px;
}
.bento-card {
  position: relative;
  border-radius: var(--radius-md);
  overflow: hidden;
  isolation: isolate;
  perspective: 900px;
}
.bento-card .card-media { position: absolute; inset: 0; }
.bento-card .card-media img { width: 100%; height: 100%; object-fit: cover; transition: transform 0.6s ease; }
.bento-card .card-media::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(11,20,32,0.05) 0%, rgba(9,15,24,0.92) 100%);
}
.bento-card .card-body {
  position: relative;
  z-index: 2;
  height: 100%;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  padding: 24px;
  transform: translateZ(30px);
}
.bento-card .card-icon {
  width: 40px; height: 40px;
  color: var(--gold-light);
  margin-bottom: 10px;
}
.bento-card h3 { color: var(--white); margin-bottom: 6px; font-size: 1.2rem; }
.bento-card p { color: var(--text-on-navy-muted); font-size: 0.9rem; margin: 0; }
.bento-card:hover { transform: rotateX(2deg) rotateY(-2deg) translateY(-4px); box-shadow: var(--shadow-lg); }
.bento-card { transition: transform 0.4s ease, box-shadow 0.4s ease; transform-style: preserve-3d; }
.bento-card:hover .card-media img { transform: scale(1.08); }

.bento-dry { grid-column: span 2; grid-row: span 2; }
.bento-laundry { grid-column: span 1; grid-row: span 1; }
.bento-alterations { grid-column: span 1; grid-row: span 1; }
.bento-leather { grid-column: span 1; grid-row: span 1; }
.bento-rugs { grid-column: span 1; grid-row: span 1; }
.bento-pickup { grid-column: span 2; grid-row: span 1; }

.bento-dry .card-body { padding: 32px; }
.bento-dry h3 { font-size: 1.6rem; }
.bento-dry p { font-size: 1rem; max-width: 340px; }

/* ===== Split sections (Pickup & Delivery / Why Us) ===== */
.split {
  padding: 100px 0;
  overflow: hidden;
}
.split .container {
  display: grid;
  grid-template-columns: 1fr;
  gap: 44px;
  align-items: center;
}
.split-media {
  position: relative;
  width: 100%;
  aspect-ratio: 4 / 3;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}
.split-media img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; }
.split-media .badge-chip {
  position: absolute;
  bottom: 20px;
  left: 20px;
  background: rgba(247,242,231,0.94);
  backdrop-filter: blur(6px);
  border-radius: var(--radius-sm);
  padding: 14px 18px;
  display: flex;
  align-items: center;
  gap: 12px;
  box-shadow: var(--shadow-md);
}
.split-media .badge-chip svg { width: 26px; height: 26px; color: var(--gold); flex-shrink: 0; }
.split-media .badge-chip strong { display: block; font-family: var(--font-display); color: var(--navy); font-size: 1rem; }
.split-media .badge-chip span { display: block; font-size: 0.78rem; color: var(--text-muted); }

.split-reverse .container { direction: rtl; }
.split-reverse .container > * { direction: ltr; }

.feature-list { display: flex; flex-direction: column; gap: 20px; margin: 30px 0; }
.feature-item { display: flex; gap: 16px; align-items: flex-start; }
.feature-item .icon-wrap {
  width: 44px; height: 44px;
  flex-shrink: 0;
  border-radius: 12px;
  background: var(--linen-deep);
  display: flex; align-items: center; justify-content: center;
}
.feature-item .icon-wrap svg { width: 22px; height: 22px; color: var(--gold); }
.feature-item h3 { font-size: 1.05rem; margin-bottom: 4px; }
.feature-item p { margin: 0; font-size: 0.94rem; }

.pickup-delivery { background: var(--linen-soft); }

/* ===== Why choose ===== */
.why-us-dark {
  background: var(--navy);
  padding: 100px 0;
  color: var(--text-on-navy);
}
.why-us-dark .section-head h2 { color: var(--white); }
.why-us-dark .section-head p { color: var(--text-on-navy-muted); }
.split-reverse-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 44px;
  align-items: center;
}
.why-us-list { display: grid; grid-template-columns: 1fr; gap: 22px; }
.why-us-list h3 { color: var(--white); }
.why-us-list p { color: var(--text-on-navy-muted); margin: 0; }
.why-us-list .icon-wrap { background: rgba(247,242,231,0.08); }

/* ===== Testimonials ===== */
.testimonials { background: var(--linen); padding: 100px 0; }
.stars-row { color: var(--gold); letter-spacing: 3px; font-size: 1rem; margin-bottom: 10px; }

.featured-quote {
  max-width: 780px;
  margin: 0 auto 60px;
  text-align: center;
  position: relative;
  padding: 10px 20px 0;
}
.featured-quote .quote-mark {
  font-family: var(--font-display);
  font-size: 5rem;
  color: var(--gold-soft);
  line-height: 0.5;
  display: block;
  margin-bottom: 18px;
}
.featured-quote blockquote {
  font-family: var(--font-display);
  font-size: clamp(1.3rem, 2vw + 0.8rem, 1.75rem);
  color: var(--navy);
  font-weight: 500;
  margin: 0 0 20px;
  line-height: 1.4;
}
.featured-quote cite {
  font-style: normal;
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--text-muted);
}
.featured-quote cite span { color: var(--gold); font-weight: 600; }

.review-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 22px;
}
.review-card {
  background: var(--white);
  border-radius: var(--radius-md);
  padding: 26px;
  box-shadow: var(--shadow-sm);
  border: 1px solid rgba(11,28,46,0.06);
}
.review-card p { color: var(--text); font-size: 0.94rem; margin-bottom: 16px; }
.review-card cite { font-style: normal; font-weight: 700; font-size: 0.88rem; color: var(--navy); }

/* ===== Contact ===== */
.contact { background: var(--navy); color: var(--text-on-navy); padding: 100px 0; }
.contact .section-head h2 { color: var(--white); }
.contact .section-head p { color: var(--text-on-navy-muted); }
.contact-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
}
.contact-card {
  background: rgba(247,242,231,0.06);
  border: 1px solid rgba(247,242,231,0.14);
  border-radius: var(--radius-lg);
  padding: 34px;
}
.contact-info-list { display: flex; flex-direction: column; gap: 20px; margin-bottom: 26px; }
.contact-info-list li { display: flex; gap: 14px; align-items: flex-start; }
.contact-info-list svg { width: 20px; height: 20px; color: var(--gold-light); flex-shrink: 0; margin-top: 3px; }
.contact-info-list a, .contact-info-list address { font-style: normal; color: var(--text-on-navy); font-weight: 600; font-size: 0.95rem; }
.contact-info-list span.label { display: block; color: var(--text-on-navy-muted); font-size: 0.78rem; text-transform: uppercase; letter-spacing: 0.1em; margin-bottom: 2px; }

.hours-table { width: 100%; border-collapse: collapse; margin-bottom: 26px; font-size: 0.9rem; }
.hours-table td { padding: 7px 0; border-bottom: 1px solid rgba(247,242,231,0.1); color: var(--text-on-navy-muted); }
.hours-table td:last-child { text-align: right; color: var(--text-on-navy); font-weight: 600; }

.social-row { display: flex; gap: 12px; }
.social-row a {
  width: 40px; height: 40px;
  border-radius: 50%;
  border: 1px solid rgba(247,242,231,0.3);
  display: flex; align-items: center; justify-content: center;
  transition: background 0.25s ease, border-color 0.25s ease;
}
.social-row a:hover { background: var(--gold); border-color: var(--gold); color: var(--navy); }
.social-row svg { width: 18px; height: 18px; }

.map-embed {
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
  min-height: 320px;
}
.map-embed iframe { width: 100%; height: 100%; min-height: 320px; border: 0; display: block; }

.contact-form { display: flex; flex-direction: column; gap: 14px; }
.contact-form label { font-size: 0.82rem; font-weight: 600; color: var(--text-on-navy-muted); margin-bottom: 5px; display: block; }
.contact-form input, .contact-form textarea {
  width: 100%;
  padding: 13px 16px;
  border-radius: 10px;
  border: 1px solid rgba(247,242,231,0.22);
  background: rgba(247,242,231,0.06);
  color: var(--white);
  font-family: inherit;
  font-size: 0.94rem;
}
.contact-form input::placeholder, .contact-form textarea::placeholder { color: rgba(247,242,231,0.4); }
.contact-form input:focus, .contact-form textarea:focus { outline: 2px solid var(--gold); outline-offset: 1px; }
.contact-form textarea { resize: vertical; min-height: 110px; }

/* ===== Final CTA ===== */
.final-cta {
  background: linear-gradient(135deg, var(--navy) 0%, var(--navy-light) 100%);
  color: var(--white);
  padding: 90px 0;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.final-cta h2 { color: var(--white); margin-bottom: 14px; }
.final-cta p { color: var(--text-on-navy-muted); max-width: 520px; margin-left: auto; margin-right: auto; }
.final-cta .cta-row { display: flex; justify-content: center; gap: 16px; flex-wrap: wrap; margin-top: 30px; }
.final-cta .crown-motif {
  position: absolute;
  top: -60px; right: -60px;
  width: 300px; height: 300px;
  opacity: 0.06;
}

/* ===== Footer ===== */
.site-footer { background: #081522; color: var(--text-on-navy-muted); padding: 70px 0 30px; }
.footer-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
  margin-bottom: 50px;
}
.footer-brand img { width: 96px; height: 144px; margin-bottom: 16px; }
.footer-brand p { max-width: 300px; font-size: 0.9rem; color: var(--text-on-navy-muted); }
.footer-col h3 { color: var(--white); font-family: var(--font-body); font-size: 0.85rem; letter-spacing: 0.1em; text-transform: uppercase; margin-bottom: 18px; }
.footer-col ul { display: flex; flex-direction: column; gap: 11px; }
.footer-col a { font-size: 0.92rem; transition: color 0.2s ease; }
.footer-col a:hover { color: var(--gold-light); }
.footer-bottom {
  border-top: 1px solid rgba(247,242,231,0.1);
  padding-top: 26px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  font-size: 0.82rem;
  align-items: center;
  color: var(--text-on-navy-muted);
  text-align: center;
}
.footer-bottom .social-row { margin-bottom: 4px; }

/* ===== Floating buttons ===== */
.floating-call {
  position: fixed;
  left: 20px;
  bottom: 20px;
  z-index: 400;
  width: 60px; height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--gold-light), var(--gold));
  display: flex; align-items: center; justify-content: center;
  box-shadow: var(--shadow-lg);
  animation: pulseCall 2.8s ease-in-out infinite;
}
.floating-call svg { width: 26px; height: 26px; color: var(--navy); }
@keyframes pulseCall {
  0%, 100% { box-shadow: 0 0 0 0 rgba(201,162,39,0.4), var(--shadow-lg); }
  50% { box-shadow: 0 0 0 10px rgba(201,162,39,0), var(--shadow-lg); }
}

.chat-launcher {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 400;
  width: 64px; height: 64px;
  border-radius: 50%;
  background: var(--navy);
  border: 2px solid var(--gold);
  display: flex; align-items: center; justify-content: center;
  box-shadow: var(--shadow-lg);
  padding: 6px;
  opacity: 0;
  transform: translateY(16px) scale(0.9);
  pointer-events: none;
  transition: opacity 0.35s ease, transform 0.35s ease;
}
.chat-launcher.visible { opacity: 1; transform: translateY(0) scale(1); pointer-events: auto; }
.chat-launcher img { width: 100%; height: 100%; object-fit: cover; border-radius: 50%; }

.chat-panel {
  position: fixed;
  right: 20px;
  bottom: 96px;
  z-index: 410;
  width: min(360px, calc(100vw - 40px));
  max-height: min(520px, calc(100vh - 140px));
  background: var(--white);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(20px);
  pointer-events: none;
  transition: opacity 0.3s ease, transform 0.3s ease;
}
.chat-panel.open { opacity: 1; transform: translateY(0); pointer-events: auto; }
.chat-panel-header {
  background: var(--navy);
  color: var(--white);
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 12px;
}
.chat-panel-header img { width: 34px; height: 34px; border-radius: 50%; object-fit: cover; }
.chat-panel-header div strong { display: block; font-family: var(--font-display); font-size: 1rem; }
.chat-panel-header div span { font-size: 0.76rem; color: var(--text-on-navy-muted); }
.chat-close {
  margin-left: auto;
  background: transparent;
  border: none;
  color: var(--text-on-navy-muted);
  width: 28px; height: 28px;
  font-size: 1.1rem;
}
.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 18px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--linen-soft);
}
.chat-msg { max-width: 88%; padding: 11px 14px; border-radius: 14px; font-size: 0.88rem; line-height: 1.45; }
.chat-msg.bot { background: var(--white); border: 1px solid rgba(11,28,46,0.08); align-self: flex-start; border-bottom-left-radius: 4px; }
.chat-msg.user { background: var(--navy); color: var(--white); align-self: flex-end; border-bottom-right-radius: 4px; }
.chat-msg.bot a { color: var(--gold); font-weight: 700; }
.chat-suggestions { display: flex; flex-wrap: wrap; gap: 8px; padding: 0 18px 14px; background: var(--linen-soft); }
.chip {
  border: 1px solid rgba(11,28,46,0.16);
  background: var(--white);
  padding: 8px 13px;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--navy);
  transition: background 0.2s ease, border-color 0.2s ease;
}
.chip:hover { background: var(--linen-deep); border-color: var(--gold); }
.chat-input-row {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid rgba(11,28,46,0.08);
  background: var(--white);
}
.chat-input-row input {
  flex: 1;
  border: 1px solid rgba(11,28,46,0.15);
  border-radius: 999px;
  padding: 10px 16px;
  font-size: 0.88rem;
  font-family: inherit;
}
.chat-input-row input:focus { outline: 2px solid var(--gold); }
.chat-input-row button {
  width: 40px; height: 40px;
  border-radius: 50%;
  background: var(--navy);
  border: none;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.chat-input-row button svg { width: 17px; height: 17px; color: var(--gold-light); }

/* ===== Scroll reveal (GSAP-driven, below-fold only) ===== */
.reveal { opacity: 0; transform: translateY(28px); }
.reveal.revealed { opacity: 1; transform: translateY(0); transition: opacity 0.7s ease, transform 0.7s ease; }

/* ===== Responsive ===== */
@media (min-width: 641px) {
  .split .container { grid-template-columns: 1fr 1fr; }
  .footer-grid { grid-template-columns: 1.4fr 1fr 1fr 1fr; }
  .contact-grid { grid-template-columns: 1fr 1fr; }
  .why-us-list { grid-template-columns: 1fr 1fr; }
}

@media (min-width: 900px) {
  .split-reverse-grid { grid-template-columns: 1fr 1.15fr; }
  .split-reverse-grid .split-media { order: 2; }
}

@media (min-width: 861px) {
  .main-nav { display: block; }
  .hamburger, .mobile-menu { display: none; }
  .header-phone { display: flex; }
}

@media (max-width: 860px) {
  .bento { grid-template-columns: repeat(2, 1fr); grid-auto-rows: 200px; }
  .bento-dry { grid-column: span 2; grid-row: span 2; }
  .bento-pickup { grid-column: span 2; grid-row: span 1; }
  .bento-laundry, .bento-alterations, .bento-leather, .bento-rugs { grid-column: span 1; }
}

@media (max-width: 480px) {
  .bento { grid-template-columns: 1fr; }
  .bento-dry, .bento-pickup, .bento-laundry, .bento-alterations, .bento-leather, .bento-rugs { grid-column: span 1; grid-row: span 1; min-height: 240px; height: auto; }
  .hero-content { padding-top: 120px; padding-bottom: 64px; }
  .hero-ctas .btn { width: 100%; }
  .hero-ctas { flex-direction: column; }
}

@media (prefers-reduced-motion: reduce) {
  * { animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; transition-duration: 0.01ms !important; scroll-behavior: auto !important; }
}